RAW Refund Policy

RAW Refund Policy

  • This info is for the Ride Around Washington (RAW) only.  
  • The deposit for RAW is NON-REFUNDABLE.
  • Up to 30 days before the event, a registered rider is eligible for a 50% refund on registration fees (not including the deposit).
  • If you purchased add-ons such as transportation, parking, etc, you will also receive a 50% refund on those items upon request.
  • Within a month of event start, RAW registrations, add-ons and deposit are non-refundable.
  • RAW registrations are non-deferrable to another ride or a future year.
  • Event merchandise is 100% refundable. If you have received the merchandise, please return it in good condition to the merchandiser per instructions included in the package.

See our tour transfer policy information on transferring registration to another rider, for Ride Around Washington (RAW) and Cascade Club Tours.

How to request a 50% refund:

  1. Sign In to your online account 
  2. Click "My Account" in the blue bar (top-right corner)
  3. Click the "Dashboard" tab (here you will see all upcoming rides/tours you have purchased)
  4. Click the "My Order" (across to the right of the applicable ride/tour)
  5. Click "Request Refund" link (across to the right of the applicable registration or add-on line item)
  6. Click the red "Request Refund" box to complete the submission

*Note: You will know you have successfully completed your request when the status shows "Requested"

Please read:
The refund will process to the original credit card; we cannot credit another card. A refund will find a new card issued in place of a lost/stolen/expired card.

If a card's account is closed, please call the issuing company of the card to learn their policies regarding refunds to a closed account. We will not know the answer regarding your credit card. (However, in all likelihood, the issuing bank of the closed account will issue a check to you.)

Refund requests may take up to 10 days to process. We will e-mail you when we recieve your request and when the refund has processed. Please request all refunds on each item that you would like processed. We will not request the refunds for you.

Key refund date

2018 RIDE AROUND WASHINGTON: 

Submit registration refund requests by midnight on Friday, June 29, 2018 (all times Pacific):

We highly recommend purchasing independent trip insurance, to cover the unexpected. Travelex is one of many companies that provide travel protection plans.  Read each plan carefully to determine which is best for you and make sure to purchase a plan before you register.