Frequently Asked Questions about the STP
Q: If I register to do the ride in two days but decide to do it one day what do I have to do?
A: All that you need to do is put your bags on the Portland truck at the start line instead of the mid-point trucks. Now you are committed and it is on to Portland.
Q: How do I get my registration confirmation?
A: Group Health STP registration confirmation can be printed from your online account.
Printing Instructions. You will need to bring this confirmation to packet pickup. You can pick up packets for other people as long as you have their confirmation and your photo ID. If you paid for packet mailing, you will not need your registration confirmation. If you lose or misplace your registration confirmation, you can still pickup your packet at the packet pickup times listed with photo ID.
Q: Can a minor ride unaccompanied?
A: Cascade Bicycle Club and STP do not recommend that minors ride unaccompanied. A parent or supervising adult should ride the course with them; and, minors must have the “Consent to Medical Care and Treatment of a Minor” form on the back of their number bib signed by a parent or legal guardian.
Q: Is there a special rate for families?
A: Riders or passengers from the ages of 1 to 12 have a $55 registration fee, which includes the rider award coupon (redeemable for one award of the rider's choosing). Age is determined based on the event date. A separate registration form must be completed for each person.
Q: Do Cascade Bicycle Club members get a discount?
A: Yes, members get a $10 discount.
Q: What is the registration fee for tandem riders?
A: Each rider must complete a registration form and pay the entry fee to get a registration packet, food at food stops, baggage services, souvenirs - the full STP package of services and support.
Q: Can I get a refund after I register for Group Health STP?
A: Yes, a 75% refund is available up to a month before the event. After that date there are no refunds for any reason, medical or otherwise. Registrations are NOT transferable. View the detailed policy.
Q: Where is packet pickup?
A: Packet pickup will be at REI in Portland and in Seattle. Packets will also be available at the start line. Please see the Packet Pickup section for details.
Q: Can I get my packet mailed to me?
A: Yes you can for an additional fee. See the registration page for details.
Q: Can I pick up a packet for another person?
A: Yes, as long as you have their confirmation and your photo ID.
Q: Can I pick up my packet at the start line?
A: Yes, you can; but, please allow extra time due to the hectic nature of the starting line.
Q: Do I have to make my own arrangements for midpoint housing?
A: Yes, see the helpful information on the housing pages
Q: May I ride with one ear bud? Or two?
A: None! Cyclists must turn off and put away any headset or ear bud (s) connected to any electronic device capable of transmitting or playing a broadcast or recording. Distractions such as music players and radios are also not permitted. If necessary to check, use, or answer a cell phone or pager, the cyclist must first pull off the road or trail and stop.
Q: I would like to produce my own STP jerseys, T-shirts or other merchandise for my group, club or charity. Can you send me the event artwork?
A: Cascade logos and artwork may not be used on clothing other than that which is officially produced for the event. Official event merchandise is available for order and for purchase online or at the event finish line.
Q: I see riders with really low numbers. How can I get a number less than 100?
A: Volunteers who donate their time to STP can earn a free registration with a bib number less than 100.
Q: Can I park my car or camper at the start line on Friday night?
A: Yes, beginning at 5 p.m. on Friday night you can park in the North end of the E-1 parking lot at the University of Washington. For Friday night parking you will need to buy a parking pass in advance via the registration form or at packet pickup. Please do not arrive before 5 pm on Friday. The UW does NOT permit tent camping in the grass next to the parking lot.
Q: How do I get my bags to the midpoint and then to the Finish line?
A: Please remember that your bags are being loaded and unloaded by volunteers, not professional baggage handlers. A maximum of two bags (20lbs ea.) per rider will be transported from the start line to the listed mid-point locations or to the finish line (one day riders). Locations and times are listed under baggage services section. Your bib number comes with two luggage tags that must be attached to your bags.
Q: I am flying out of Portland after the ride, can you transport my bike box to Portland?
A: Yes you can for an additional bike box shipping fee of $20. See the registration page for details. Your bike box can be transported directly to the finish line on the Portland baggage truck. Make sure to put the bike box tag on the box then put it on the Portland truck and it will be waiting for you when you arrive in either one or two days.
Q: How do I get back from Portland?
A: You may purchase return transportation for yourself (by bus) and/or for your bike (by truck) for an additional fee. You must sign up for this service in advance by using the registration form or at packet pick-up. (Note: both Bus and Bike Only tickets often sell out prior to packet pickups.)
Q: What if I can’t make it to Portland? Will STP support vehicles give me a ride home or to the finish line?
A: No. The support vehicles are on the road to provide emergency services to those riders in need. They will transport stranded riders to the nearest STP food stop or mini stop for mechanical or medical assistance. If the rider is unable to continue, he or she will need to make their own arrangements to get to their final destination.
Q: What happens to my bags if I don’t make it to the finish line?
A: All unclaimed bags are brought back to the Cascade Bicycle Club offices in Seattle. Lost and found hours are between 9am and 5pm. Pick them up prior to August 1st. After the 1st all unclaimed items will be donated to charity.
Q: How hilly is the route?
A: The majority of the ride is on beautiful, rolling rural roads. For a 200+ mile ride the route is pretty flat with the “Big Hill” coming at the 45-mile mark. It’s a mile long with about a 7 percent grade. Then there is a 15 mile stretch of rolling small hills shortly after the halfway point, the Longview bridge over the Columbia River crossing into Oregon and the bridges going into Portland.
Q: What kind of food is served at the Official STP Food Stops?
A: The food that is served is high carbohydrate and high energy types of foods. The food is not meant to be a meal but is designed to keep you going. If you need a meal or have special dietary needs you should plan accordingly. Typical food at the stops include items like Clif bars, bagels, fruits, cookies, and small sandwiches or wraps.
Q: Will I have to pay for food on the ride?
A: At the Official STP Food Stops the food is part of your registration. These stops are located at Spanaway, Centralia (for one-day riders only), Lexington and St. Helens. There are many other Mini Stops (not STP sponsored) that are fundraisers for local community groups and have food for sale.
Q: Why am I given numbers for the front of my bike and helmet?
A: Your bike number has many purposes
- It is your ticket for free food and services at each of the sponsored STP food stops
- The bike numbers and helmet numbers are used by the photographers to take event pictures. If these numbers are not visible they will not be able to match you with your picture. Proofs and an order form for these pictures will be mailed to riders shortly after the event.
- Your bike number will be used for bike shipping/pick up. You must have your bib number in order to claim your bike.
- This number will also be on your luggage tag and used to match you to your bag
Q: How can I locate another rider during the event?
A: With 10,000 riders on the road it is virtually impossible for Group Health STP staff to track down riders. We suggest that riders with these concerns carry cell phones or personal radios to keep in touch.
Q: Do the medical stations give out over the counter drugs? (Aspirin, ibuprofen, allergy medicine, etc.)
A: The aid stations provide basic first aid to get you back on the road and have limited medical supplies. Please carry your own medication to cover known conditions and plan ahead for common occurrences such as muscle fatigue, saddle sores, sun burn, and chapped lips.
Q: Is there a map of the route?
A: Yes, One will be included in your rider packet or you can download the PDF from the "Quick Downloads" page.
Q: Does Cascade offer any services to help me train?
A: Cascade has an annual Cascade Training Series that starts in April and goes all the way to STP. Note that this program is fee-based and the limited registration opens the same time as STP. The CTS page also has instructions for taking advantage of Cascade’s Daily Rides program to design your own personal training program.
Lost and Found
Mark everything with your name, phone number, bib number and lodging location for each night. After the ride, all unclaimed items will be taken to the Cascade Bicycle Club offices at 7400 Sand Point Way NE, Bldg 138, Seattle, WA, where they will be available starting the Wednesday after the ride from 9 am to 5 pm. Call (206) 522-3222 for more information. Unclaimed items will be donated to charity after August 1. Bicycles unclaimed at the University of Washington may be retrieved during lost and found hours by payment of a $10 per day storage and handling fee.
Q: Where can I get additional information about STP?
A: Email firstname.lastname@example.org or call the office at (206) 522-3222.