Where can I find my membership number and expiration date?
You can find them on your membership card and on the label of your Cascade Courier. You may also log into your online account. (NOTE: Each family member in a household membership has their own separate and unique number, and they are all listed after logging into your online account.)
Do I need my membership number to register for major rides?
No, you do not need to provide your membership number when registering for major rides. Signing in to the system with your account userid and password will link to your account information for verification that you are a member.
How does the RSVP "buy-now" period work?
The "Buy-Now" RSVP 1 and RSVP 2 registrations will be $200.00. It will be open for two weeks from Tuesday, January 7 @ 10 am through Monday, January 20 @ 11:59 pm. If you want to avoid the rush and uncertainty of getting into either RSVP you can register using the "Buy-Now". If RSVP 1 and RSVP 2 do not sell out, they will open to member only registration on Jan 21st 10:00am
What events have lotteries this year?
Only the Tours have lotteries this year. RSVP 1 will not have a lottery.
How do the Tours lotteries work?
Each tour will have its own lottery. You may enter each lottery only once, either with a group of 4 or as an individual. You can win as many tour lotteries as you enter.
What is needed to enter a lottery?
You need to be a current member before you may enter a lottery. Enter each name exactly as it is in the database (see membership card or Courier label or online account) and member number for everyone on your entry. (NOTE: Each family member in a household membership has their own separate and unique member number.)
If joining or renewing online, memberships are instantaneous. Joining online immediately generates your member number in your profile in your online account. If joining or renewing by mail, we recommend mailing your membership form by mid-December as it may take up to 10 days to receive your member number [necessary to enter a lottery!] in the mail.
Is there a rush to enter the lotteries?
No, there is absolutely no rush. Submit your entry anytime while the lottery is open.
If I enter a lottery, am I guaranteed registration?
No, winners of a lottery are guaranteed the "right" to register. Winners will be notified via e-mail. Winners must then follow the instructions in the e-mail to complete their registration and make payment by the registration deadline.
I've registered for a Cascade event before. Why doesn't the online registration system recognize my name and email address?
We switched our online registration system for the 2011 event season, which means you’ll need to create an account if you have not done so since 2010. Simply select "I need a new account" when prompted, choose a username and password, and proceed with your registration.
Can my friends who are not Cascade members register for events in January?
Encourage your friends to join the club! Only current Cascade members are allowed to register for Cascade events during January. Members-only registration is one of the ways we thank our members for supporting our work. More information about the benefits of membership is available here.
Can I register my friends for an event?
No, you can’t. However, if you have a family membership, you can register anyone listed on your membership for an event. If you have an individual membership, you’ll be able to register minors who aren’t members after registration is open to non-members; but you won’t be able to register another adult. Registration is by individuals, not groups.
How can I add family members to my individual membership so that we can all register in January?
You can upgrade your membership online after you create your Cascade account.
Is everyone in my family covered under the same membership number?
No. Each person in your household has a unique membership number - and you will need each number when registering for the lottery events. Please login to your online account to confirm that all your family members are listed on your membership.
I’m not a member, but I want to join to participate in members-only registration. When should I join to guarantee that I receive my member number by early January?
If joining online, memberships are instantaneous. Joining online immediately generates your member number in your profile in your online account. If joining by mail, we recommend mailing your membership form by mid-December as it may take up to 10 days to receive your member number in the mail. You will need your membership number to enter a lottery or participate in members only registration.
If purchasing a household membership online, make sure to add additional household members while purchasing the household membership. You can acquire the additional household member number(s) in your profile in your online account.
For all events except lotteries, you will be able to purchase a membership when you register.
What happens if I try to register, but I am not a member?
Thanks to our new registration system, you won't be able to register unless your membership is current (or you purchase a membership when you register).
Will the office be closed for a holiday break?
Yes. The office will be closed from Dec. 25, 2013 - January 1, 2014. We’ll reopen for business on January 2, 2014, so, you’ll still have several days to contact us with questions before registration opens. Our regular office hours are 9 a.m. – 5 p.m., Monday through Friday.
When can non-members register for events?
See the key registration dates online here.
Members give us the power to push for the bike lanes, trails, sharrows and racks that make your ride better – and event registration fees support Cascade programs that get more people riding. When you join, ride or donate, you’re aiding us in our quest to create safer, more livable communities through bicycling. Thank you for your support, and ride safely!