Member Benefit: Early Bird Event Registration
As a benefit of membership, Cascade Bicycle Club members are entitled to an advance event registration period from Jan 1 – 31.
FREQUENTLY ASKED QUESTIONS
Where can I find my membership number?
You can find it in several places: on your membership card; on the label of your Cascade Courier; by calling the office at (206)522-3222. We will also send all members an email in mid-December with your membership number.
Can my friends who are not Cascade members register for events in January?
No. Only Cascade members are allowed to register for Cascade events during January. Encourage your friends to join the Club in December through Active.com to receive this special member benefit starting in January.
When should I join to guarantee that I receive my member number by January 1?
We recommend joining by Dec. 19 to have your membership number in-hand by January 1.
What happens if I do not want to commit to club membership before I know that I can actually register for RSVP or RAW, since these events can sell out very quickly?
You may join the club when you register for the event. If the event has already sold out, the registration page will not let you register, so there is no danger of joining the club, then missing out on the ride you wanted to do. For peace of mind, we strongly suggest joining the club in advance on the membership page, then visiting the event registration page on January 1 to sign up for events.
Will the office be closed for a holiday break?
Yes. The office will be closed for Winter Solstice December 24 - January 1. No one will be available to answer questions during this time. We will reopen for business on January 2.
What if I don’t have my membership number in hand when registration opens and I can’t get anyone on the phone to help me?
If you are absolutely certain you are a member, go ahead and register. We’ll match you in the database on the following business day.
What happens if register, but I am not a member?
Any and all non-member registrations will be refunded, minus any fees that active.com collects. You must be or become a member a member at the time you register. No exceptions will be made.
But the active.com website let me register, even though I’m not a member.
To preserve this member benefit, all non-member registrations will be refunded, minus any fees that active.com collects. You will be required to check a box on the online registration form to acknowledge you understand these terms.
Can’t you just make me a member so my registration is valid?
No. This is an exclusive member benefit to current Cascade members. You can join Cascade while registering for the event, but we recommend you do this by Dec. 19.
Do I also have to be a member of Active.com?
No. Membership in Active.com is optional; it is NOT required to register for CBC events. Active.com membership entitles its members to additional savings and discounts on gear, travel, and registration fees.
When can non-members register for events?
Events are open for public registration starting February 1.
What happens if an event sells out?
Some popular Cascade Bicycle Club events do sell out in advance. We recommend registering as soon as possible to secure your place. Your best chance to obtain a registration for a sold-out event is to browse the message boards for riders transferring their registrations.
Is everyone in my family covered under the same membership number?
No. Each member has a unique membership number. Because one family member has joined, it does not mean spouse or children are covered automatically under that membership.
How can I add family members to my membership so that we all can register in January?
To upgrade your membership to a household plan, fill out the form online (PDF) and fax it to us at (206) 522-2407. You can also upgrade over the phone with a credit card by calling (206) 522-3222. Upgrades cannot be processed online through active.com.
What are the 2009 event dates?
They are listed online here.
How do I register for the events?
2009 events are listed here. Click on the event name for more information on how to register online.
|
